How can we help you?
Find answers, access guides, or get in touch with our support team.
Getting Started Guide
Learn the basics of VegeWell
Video Tutorials
Watch step-by-step guides
Community Forum
Connect with other users
Book a Consultation
Speak with a nutritionist
Frequently Asked Questions
Find quick answers to common questions
Getting Started
How do I create an account?
Click 'Get Started' and follow the simple registration process.
Is VegeWell free to use?
Yes! We offer a free tier with basic features. Premium plans unlock advanced AI features.
How does the health assessment work?
Our 5-minute quiz asks about your health goals, preferences, and conditions to personalize your plan.
Account & Settings
How do I reset my password?
Click 'Forgot Password' on the login page and follow the email instructions.
Can I change my dietary preferences?
Yes, go to Settings > Dietary Preferences to update your restrictions and goals anytime.
How do I delete my account?
Navigate to Settings > Account > Delete Account. This action is permanent.
Billing & Subscriptions
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
How do I cancel my subscription?
Go to Settings > Subscription > Cancel. You'll retain access until the billing period ends.
Is there a refund policy?
Yes, we offer a 30-day money-back guarantee for annual subscriptions.
Features & Usage
How accurate are the nutritional calculations?
Our data is sourced from USDA and verified nutritional databases with 99% accuracy.
Can I sync with fitness trackers?
Yes, we integrate with Fitbit, Apple Health, and MyFitnessPal.
How often is my meal plan updated?
Your plan adjusts weekly based on your progress and feedback.
Privacy & Security
Is my health data secure?
Yes, all data is encrypted with AES-256 and we never sell your information.
Can I export my data?
Yes, go to Settings > Privacy > Export Data to download all your information.
Who can see my health information?
Only you. We never share individual health data with third parties.
Still Need Help?
Choose your preferred way to reach us
Email Support
Get help via email
support@vegewell.site
Live Chat
Premium users only
Available in app
Nutritionist Consultation
Book a 1-on-1 session
Schedule online
Join Our Community
Connect with thousands of health-conscious individuals, share recipes, and get tips from fellow VegeWell users.
Book a Nutritionist Consultation
Get personalized guidance from our certified nutritionists. Available for premium users or as a one-time purchase.
- 30-minute 1-on-1 video call
- Personalized diet review
- Custom recommendations
- Follow-up email summary
500+
Consultations completed
4.9/5
Average rating